Business Operations Executive - Leasafric Ghana PLC


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Leasafric Administrative/Secretarial Jobs in Accra


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LEASAFRIC GHANA PLC is a leading non-bank financial institution specializing in asset finance through finance leasing. Since its establishment in 1994, Leasafric has been providing quality and innovative leasing and ancillary services to meet the unique needs of its customers. With a strong focus on technology and adherence to world-class systems and procedures, Leasafric aims to be the leasing and ancillary service company of choice in Ghana.

Role Summary

This is a full-time on-site role for a Business Operations Executive located in Accra. The Business Operations Executive will be responsible for overseeing the maintenance of vehicles, dispatching, and ensuring vehicles and drivers are fit for purpose. To manage operations of business products/services and ensure customer satisfaction & retention.


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Key Responsibilities:

  • Coordinate communication with clients, responding to inquiries and scheduling meetings.
  • Ensuring daily operations and fleet availability for business
  • Allocate resources, drivers and vehicles and fuel to all contract and client requests
  • Maintain accurate records of all fleet within the Unit.
  • Keep a log for fuel used for all rental services and maintain a log of all drivers, licenses and expiry.
  • Stay informed about finance leasing products and services to effectively support the team.
  • Provide weekly, monthly and quarterly reports on business activity showcasing utilization, rental revenue, new developments, and recommendations for getting /maintaining competitive edge.
  • Proactively identify administrative needs and develop solutions to streamline processes.
  • Resolving rental customer issues and ensuring a positive customer experience with the drivers and vehicles.
  • Conducting performance evaluations that are timely and constructive, where applicable and provide management with various updates and indicators as requested
  • Support team members in switch car rentals
  • Liaising with the Corporate Services department to ensure service vehicles are maintained in line with the manufacturer and contract requirement.
  • Ensure vehicles for rentals are safe, clean and compliant with the road tra

Required Skills or Experience

  • Candidate must have a minimum of a degree in relevant discipline
  • A minimum of 2 years' experience in fleet management or automobile rental services roles is required.
  • Experience with lead generation and prospect management
  • Strong planning and organizational skills
  • Excellent time management
  • Proactive and ability to take initiative
  • Ability to handle pressure and tight deadlines
  • Appropriately assertive manner to deal with clients
  • Integrity, and confidentiality are very key in this role
  • Ability to work well with people are essential.
  • Excellent organizational skills to meet goals and set priorities
  • Familiarity with word processing and spreadsheet applications is beneficial


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