Dark Secrets Fragrance Sales / Marketing Jobs in Accra
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About the Role
We are looking for a Sales & Customer Care Assistant to join our team and support both in-store and online customers. The role involves attending to walk-in customers, assisting with product selection, and responding to customer messages on WhatsApp, Instagram, and TikTok. This is an entry-level role suitable for early-career candidates who enjoy customer service and social media engagement.
Key Responsibilities
- Attend to customers in the shop and assist with product selection.
- Respond to customer messages on WhatsApp, Instagram, and TikTok.
- Provide product information, prices, and recommendations.
- Inform customers about promotions, new arrivals, and stock availability.
- Prepare orders for pickup and delivery.
- Keep the shop clean, organized, and presentable.
- Ensure all customer messages and calls are handled promptly.
- Assist with product displays and restocking.
- Work closely with the team to support smooth daily operations.
- Support simple content posting when required.
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Requirements
- ND or HND in any field.
- Good communication and customer service skills.
- Comfortable using Instagram, WhatsApp, and TikTok.
- Friendly, patient, and able to multitask.
- Basic sales or customer service experience is an advantage.
- Interest in perfumes is a plus.
- Ability to create simple content (photos, videos, reels) is an added advantage.
- Team player with a positive and reliable attitude.
- Must be able to work on-site in Spintex, Accra.
Salary Range: GHS 1,200 – GHS 2,000
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