Association of International Certified Professional Accountants Customer Service Jobs in Kumasi
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About the Role:
You will build mutually beneficial relationships with educational institutions and tuition providers in either Accra or Kumasi, ensuring that these sectors contribute to total annual revenue. You will implement our remote customer engagement strategy in Ghana. You'll report to the Country Director and use a hybrid work schedule. This is a one-year paid internship aimed at the National Service cohort and does not attract course credit.
You Will:
- Build relationships with tertiary institutions by aligning their syllabus with the CIMA syllabus
- Ensure the actualisation of the annual revenue target for Ghana
- Ensure the actualisation of annual student and member growth targets for Ghana
- Promote uptake of the CIMA Exams in tertiary institutions for self sponsored students and with graduates that fall within the target market
- Improve uptake of the academic pathway with academics
- Improve the sales of PCGs and FLP with academics in tertiary institutions
- Seek partnerships with Universities in Ghana for CIMA Tuition Provision
- Create a visible presence through face-to-face presentations at tertiary institutions and corporations
- Provide support to customers through multiple multi-media channels
- Provide information about CIMA and our qualifications to prospective and existing customers
- Conduct pre/post lapsing and exam encouragement campaigns
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Qualifications
You Have:
- Degree or similar business qualification or equivalent experience
- 1 year related working experience
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, annual leave, parental leave, and an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
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