Sales & Marketing Officer - Park Springs Hotel


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Park Springs Hotel Sales / Marketing Jobs in Cape Coast, Central Region


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Park Springs Hotel is seeking a proactive, target-driven Sales and Marketing Officer to grow room occupancy, food & beverage sales, and event bookings. The successful candidate will be responsible for both business development and digital marketing execution, ensuring the hotel maintains a strong market presence while converting visibility into measurable revenue.

This role requires someone who can sell, market, and own results.

Key Responsibilities

Sales & Business Development

  • Develop and execute sales strategies to achieve targets for accommodation, restaurant, bar, pool, conferences, and events.
  • Identify and secure new business from corporate clients, travel agencies, tour operators, schools, NGOs, and event planners.
  • Build and maintain strong relationships with existing customers to drive repeat bookings.
  • Prepare and present sales proposals, rate cards, and contracts to prospective clients.
  • Actively follow up on leads, inquiries, and partnerships to close deals.


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Marketing & Brand Growth

  • Plan and implement marketing campaigns that increase brand visibility and directly impact bookings and revenue.
  • Manage and optimize the hotel’s presence on Online Travel Agencies (OTAs) such as Booking.com, Expedia, and similar platforms.
  • Monitor competitor pricing, promotions, and market trends to inform pricing and marketing decisions.

Digital Marketing & Social Media Management

  • Fully manage the hotel’s digital marketing activities, including:
  • Social media content creation, posting, and engagement (Facebook, Instagram, WhatsApp, etc.)
  • Online promotions, ads, and campaigns aimed at increasing bookings and walk-ins
  • Updating website content and promotions in collaboration with management
  • Track performance of digital campaigns and adjust strategies to improve results.
  • Respond promptly to online inquiries, reviews, and messages across platforms.

Internal Coordination & Reporting

  • Work closely with Front Office, F&B, and Events teams to ensure promises made during sales are delivered operationally.
  • Track, analyze, and report weekly and monthly sales and marketing performance to management.
  • Maintain accurate records of leads, bookings, and campaign results.

Requirements

  • Bachelor’s degree in Marketing, Sales, Business Administration, or a related field.
  • Minimum of 2–3 years proven experience in sales and marketing, preferably within hospitality, tourism, or service industries.
  • Strong sales, negotiation, and relationship-management skills.
  • Solid understanding of digital marketing and social media management.
  • Excellent verbal and written communication skills.
  • Ability to work independently, meet targets, and perform under pressure.
  • Proficiency in MS Office.
  • Experience with Canva, basic graphic tools, or content creation is an advantage.
  • Familiarity with OTA platforms and online booking systems is a strong plus.


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What Success Looks Like in This Role

  • Increased room occupancy and event bookings.
  • Growth in restaurant and bar patronage.
  • Strong online visibility that converts into actual revenue.
  • Consistent lead generation and closed deals—not just marketing activity.

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