Telecel Telecommunication Jobs in Accra
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The Regional Business Director is responsible for establishing and strengthening Telecel’s business brand across the assigned region, with a strategic focus on the Corporate and SME segments. This role drives revenue growth, market share expansion, customer acquisition, retention, and satisfaction across all product lines. The incumbent holds full accountability for B2B performance, including financial outcomes, receivables management, and operational execution.
By leveraging market insights, strategic planning, and cross-functional collaboration, the leader ensures the delivery of sustainable commercial results, while leading high-performing teams and fostering innovation through partnerships and digital transformation initiatives.
Responsibilities:
- Lead regional market sizing and insight analysis to inform pipeline development and route-to-market strategies for corporate and SME segments.
- Develop and execute comprehensive business plans and go-to-market strategies aligned with regional market dynamics and organizational objectives.
- Define and manage corporate/SME segmentation, key account strategies, and direct/indirect sales channel frameworks.
- Design, implement, and monitor enterprise value propositions tailored to regional customer needs and competitive landscapes.
- Drive B2B revenue growth through strategic sales initiatives, profitability-focused execution, and performance optimization.
- Own and manage receivables performance, ensuring timely collections, reduced disputes, accurate reconciliation, and minimal bad debt in the region.
- Establish and monitor KPIs for sales, retention, satisfaction, and collection performance; implement corrective actions as needed.
- Review and refine the Sales and Collection Incentive Plan to ensure alignment with business priorities and strategic goals.
- Develop and execute partnership strategies to expand market share through collaboration and alternate sales channels.
- Recruit, manage, and support third-party sales partners in compliance with SOPs and performance standards.
- Ensure seamless alignment and support from shared services functions to achieve regional commercial KPIs.
- Conduct ongoing market and competitor analysis to identify trends, threats, and opportunities; implement proactive response strategies.
- Provide strategic leadership, coaching, and mentorship to regional teams, fostering high engagement, motivation, and performance.
- Champion a collaborative, growth-oriented culture and lead transformational programs in a fast-paced environment.
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Requirements:
- Proven leadership experience (5+ years) in B2B sales, operations management, and team leadership within a high-growth or complex environment.
- Demonstrated ability to manage cross-functional teams and engage senior stakeholders, including C-level executives.
- Strong commercial acumen with a track record of driving revenue, market share, and profitability in telecoms or ICT services.
- In-depth knowledge of telecoms and ICT products and services, with a customer-centric approach to delivering business outcomes.
- Excellent communication, negotiation, and presentation skills, with experience influencing decision-makers at the executive level.
- Experience leading complex, transformational projects across multiple functions in dynamic, fast-paced markets.
- Proven success in receivables management, collections, and financial accountability.
- Experience in market analysis, competitive intelligence, and strategic planning.
- Must have experience working in the designated geography.
- Collaborative mindset with a commitment to continuous improvement and innovation.
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