Reputable Company Administrative/Secretarial Jobs in Accra
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A newly accredited tertiary education institution located in a prime area of Accra is seeking talented and dedicated staff to join our academic community. As we prepare to welcome our first cohort of students, we invite talented professionals to join our team to contribute to academic excellence and student success.
We're seeking passionate and dedicated professionals to fill various roles:
Why Join Us?
- Innovative Environment: Be part of a forward-thinking institution shaping the future of education
- Collaborative Culture: Work with a diverse team of passionate professionals
- State-of-the-Art Facilities: Modern infrastructure and cutting-edge technology
- Be part of our mission to empower minds and shape futures. We look forward to welcoming you.
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Role
The Front Desk Officer serves as the primary point of contact for students, faculty, staff, and visitors. This role involves managing front desk operations, providing excellent customer service, and performing a variety of administrative tasks to ensure the smooth functioning of the reception area and support services.
Job Functions
The Receptionist’s main duties and responsibilities shall include the following:
Customer Care
- Welcome visitors, students, and staff with a friendly and professional demeanour.
- Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.
- Provide accurate information regarding the University’s services, programs, and procedures.
- Communicate effectively with staff, students, and visitors to facilitate smooth operations.
- Relay messages and information to the appropriate individuals in a timely manner.
- Assist in disseminating information through various communication channels.
- Assist students and visitors with inquiries and guide them to the appropriate offices or departments.
- Handle complaints, concerns, and requests promptly and professionally.
Clerical Duties
- Perform general clerical duties.
- Manage incoming and outgoing mail and deliveries.
- Schedule and coordinate meetings, appointments, and conference room bookings.
Record Keeping
- Maintain and update visitor logs and appointment records.
- Ensure accurate record-keeping and filing of documents.
- Monitor access to the University premises and ensure security protocols are followed.
- Report any suspicious activity or security concerns to the appropriate authorities.
- Assist in emergency procedures and provide support during evacuations.
Events
- Assist in the coordination and setup of University events and functions.
- Provide logistical support for meetings, seminars, and workshops.
- Ensure the reception area is prepared for special events and visitors.
- Maintain a clean, organized, and presentable reception area.
- Any other duties that maybe assigned.
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Required Skills or Experience
Qualification, Experience, and Skill
- A minimum of HND Secretaryship or relevant field.
- A minimum of years in a similar role
- A team player with a customer-oriented approach
- Excellent organizational and multi-tasking skills.
- Outstanding communication and interpersonal skills.
- Excellent knowledge of MS Office suite.
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