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Role Purpose
The Executive Assistant (EA) provides high-level administrative, operational, and strategic support to the Executive. The role ensures the smooth running of the Executive's office, effective execution of priorities, and translation of organizational objectives into actionable outcomes. In addition to core EA duties, the role actively drives strategy enablement through research, project management, performance tracking, and cross-functional coordination.
Key Responsibilities
- Executive Office Support
- Manage the Executive's calendar, including meetings, events, and travel logistics.
- Prepare, review, and edit correspondence, reports, and presentations.
- Serve as primary liaison between the Executive and internal/external stakeholders.
- Provide concise briefing packs, talking points, and data-driven insights for the Executive.
- Uphold confidentiality and discretion in handling sensitive information.
- Board, Leadership & Stakeholder Management
- Support preparation of board papers, committee packs, and executive reports.
- Track decisions, follow-ups, and action items from leadership/governance meetings.
- Facilitate communication between the Executive's office, executives, regulators, partners, and other stakeholders.
- Strategy Enablement Support
- Partner with the Strategy/Corporate Planning team to track execution of the Executive's priorities.
- Monitor key business initiatives, KPIs, and dashboards to measure progress.
- Conduct research and analysis on markets, competitors, regulations, and industry trends.
- Develop high-quality strategy briefs and executive presentations.
- Support cross-functional initiatives to ensure alignment with organizational strategy.
- Project & Initiative Management
- Coordinate high-impact projects from the Executive's office, ensuring timelines, deliverables, and resources are managed.
- Identify risks, propose solutions, and escalate critical issues.
- Support transformation initiatives, strategy retreats, and workshops.
- Communication & Information Management
- Draft speeches, executive memos, reports, and external communications.
- Maintain a knowledge and information management system for the Executive's office.
- Facilitate effective communication between the Executive and staff, ensuring clarity and alignment.
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Behavioral Competencies
- High professionalism, integrity, and discretion.
- Strong organizational and multitasking skills under pressure.
- Exceptional communication and stakeholder management skills.
- Analytical, proactive, and solution-oriented mindset.
- Ability to work independently and influence across all levels.
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