Commercial Manager - DHL Express


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DHL Group Sales / Marketing Jobs in Accra


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Role Context

Responsible for driving growth , strengthening customer loyalty and retention, and creating a high performing sales organization to meet and exceed country revenue and profitability growth targets.

Key Responsibilities

  • Leads the country's sales organization and is responsible for overall business growth, development and performance.
  • Builds strong commercial plans aligned with our Focus strategy, regional / country priorities and market opportunities to aggressively Grow DHL International (TDI) Business.
  • Provides measurable input into Namibia's overall business strategy with a focus on sales within Express guidelines.
  • Develops and implements sales strategies, tools and processes in line with overall DHL guidelines.
  • Drives the country's market growth and customer retention.
  • Reviews and advices on pricing, product mix, and brand portfolio policies.
  • Supports customer strategies, contract negotiations and supply chain management strategy.
  • Defines improvement areas based on pipeline reporting in collaboration with sales effectiveness.
  • Analyses the value of key technologies and industry development and identifies change needs within the sales function.
  • Identifies problems and updates or modifies working methods without defined procedures.
  • Reviews and monitors sales performance periodically and refines sales strategies as required
  • Determines improvement areas based on pipeline reporting in collaboration with sales effectiveness.
  • Influences Marketing initiatives in country.
  • Persuades other internal and occasionally external parties to accept complete proposals and programs where there may be little interest in cooperating or participating.
  • Builds strong relationships and co-ordination strategies with marketing and regional sales structures to enhance working processes and productivity.
  • Approves all major country sales strategy and development projects.
  • Recruits and develops the members of the country's sales leadership team; keeps them motivated and oversees their task assignments.
  • Approves key personnel decisions for the function.
  • Generates commitment, motivation and enthusiasm to company and division.
  • Leads and manages teams; determines team structure, roles, performance targets in co-operation with country leadership.

Evaluates performance and proposes performance-based compensation for direct reports.


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Minimum Requirements

Education

  • Bachelor’s Degree in Business/equivalent
  • Marketing / Sales Management Qualification is an added advantage

Experience

  • 5 years minimum prior experience in a sales leadership role
  • Acquaintance with business development or marketing
  • Excellent written, verbal and interpersonal communication skills
  • Strong leadership skills, with the ability to think strategically.
  • Express / Supply Chain knowledge is an advantage.
  • English proficiency

OUR OFFER:

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program

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