Monitoring Officer - BRAC Ghana Savings and Loans

BRAC Ghana Savings and Loans Ltd (BGSL) is a socially responsible for-profit organisation, engaging people, especially women in sustainable economic and income-generating activities in Ghana. Our mission is to provide a range of financial services responsibly to people at the bottom of the pyramid.

PURPOSE

• To ensure the quality MF operations

MAJOR RESPONSIBILITIES

Operations responsibilities:

• Examine overdue and trend reports
• Review financial reports and provide the CEO with relevant and accurate reports as required at board meetings
• Conducts group meeting visits, passbook reconciliations, and physical verification of clients.

Monitoring responsibilities:

• False loan/loan disbursed without the knowledge of the borrower.
• Loan operated by staff – partly/fully.
• Instalments realized without entry in the passbook and are not deposited in office.
• Loan disbursed without approval.
• Loans disbursed to the same member from different projects/branch.
• Previous Loan outstanding realized by disbursing another loan.
• Client existence could not be traced.
• Multiple loans operated by one member.
• Loan disbursed by receiving overdue/advance realization.
• Verify if a client has run away.
• Loan Realized by another member instalment.

Loan papers monitoring:

• Monitor randomly checks all loan related documents from the last visit to present visit. They also check the passbook and the client physically.

Members Passbook reconciliation:

• The Passbook is the only document of the clients. Monitor reconciles this passbook with system generated collection data and finds out if there is any discrepancy.

Savings Refund inspection points:

• False withdrawals.
• Member attendance in group meetings which savings were requested to be withdrawn.
• Whether other members savings were used for another member loan realization.
• How much savings withdrawn and how much was adjusted.

Other check points:

• Monitor checks out cash in hand position according to cash book and computer ledger print.
• Verifies client’s guarantor.
• Verifies BAO’s check list of loan disbursement whether the BAO is checking loan documents as per her responsibilities.
• Give a follow up on commitment of previous monitoring findings

Safeguarding responsibilities:

• Establish a safeguarding culture across all levels of the programme by implementing the safeguarding policy. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Responsible to ensure team members are appropriately trained, supported and have access to resources regarding issues that are identified and actioned in accordance with the safeguarding policy and procedure.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Required Skills or Experience

SPECIFIC EDUCATIONAL/PROFESSIONAL QUALIFICATION

At least first degree: 

• Degree in Related Disciplines
• Professional Certificate/Postgraduate Degree in Accounting/Finance will be an added advantage.

Concentration / Major: Related Discipline

EXPERIENCE (Including sector/industry)

• At least 3 years of relevant work experience in a similar role
• 2 years’ experience in financial services sector is preferred

KNOWLEDGE, SKILLS & COMPETENCIES

• Knowledge and competency in related principles.
• Proficiency in management systems.
• Outstanding communication (written and verbal) and interpersonal abilities.
• Good team player with considerable leadership traits.
• Proficiency in MS Excel and other related software.
• Planning and organization skills.
• High degree of professionalism, maturity and confidentiality.
• Strong presentation skills.
• Strong analytical and problem-solving skills.
• Well organized and ability to act in a professional and ethical manner;
• Capability and willingness to take responsibility
• Highly developed sense of integrity, reliability and accuracy
• Willingness to work under pressure.

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