Regional Logistics Officer - Chemonics International

Job Summary

The Regional Logistics Officer will primarily provide technical support to the Regional Health Administration (RHAs) to implement supply chain prioritized interventions. The Officer will organize, coordinate and facilitate implementation of health commodities supply chain activities at regional level in collaboration with Ghana Health Service (GHS), Ministry of Health (MOH) Headquarters and Implementing Partners (IPs).

The officer will specifically support the Regional Health Administration in: the implementation of the Ghana Integrated Logistics Management Information System (GhiLMIS), standardization and scale up of last mile distribution (LMD), inventory management of program commodities, gathering and analysis of logistics data to inform supply chain decisions at regional level, bi-monthly central level distribution, provision of targeted supportive supervision to lower level health facilities and, associated reporting requirements.

Duties and Responsibilities (GhiLMIS Implementation)

Onboarding Data Validation

• Support and ensure the collection and consolidation of accurate data from Health Facilities for On-Boarding
• Validate data collected for onboarding to ensure data integrity and data consistency in the GhiLMIS solution.

Inventory Management

• Review orders and consumption data from Health Providers yet to be onboarded and conduct inventory adjustments at the RMS to ensure system stock matches physical stock on hand.
• Work with RMS managers to plan and execute cycle count for all commodities based on established regional schedule.
• Provide support for adjustments (if any) and closing of cycle counts (stock taking) to ensure accurate data.
• Work closely with the RMS Managers and program coordinators at the regional level to generate orders for program commodities from the central level.

Generate Reports

• Ensure needed reports including inventory and stock status reports are generated from the system to support management decision.
• Generate reports which would be used for auditing purposes as well as track system utilization.
• Support design and build of new reports to improve efficiency.

Ensure system utilization

• Conduct periodic review of system usage and provide feedback to the GhiLMIS team.
• Discuss system usage analytics report with specific stakeholders and support development of mitigation strategies.
• Conduct supportive Supervision to provide end-users with on-the-job training to ensure system usability as well as provide functional support to addressing functional and viability issues
• Provide an oversight to the users on the use of the system and address any key concerns and questions that users may have. The oversight will also assist identifying which sites may need further handholding after training.

Provide Helpdesk Support

• Leverage technical expertise to provide immediate support to users which will ensure a consistent response to resolution of immediate needs, incidents and technical issues, service requests, status reporting and notification of changes related to GhiLMIS.
• Provide Basic level of support where GhiLMIS issues are logged into the GhiLMIS Help Desk, triaged, troubleshot, and elementary problems are resolved.

Promote Data Use at Source

• Support users to analyze data generated from the GhiLMIS to improve efficiencies and support prompt actions and decision making.

Support Analytics

• Establish and maintain a supporting environment that will provide usability analytics to significantly improve data visibility and integrity to ensure that GhiLMIS data is utilized to make informed decisions.
  Strengthen supply and demand planning, optimization of transportation processes, control inventory costs and minimize risks that will lead to stockout, expiries and wastage.
  Provide analytics for regional technical working group meetings using GhiLMIS analytic tools.

Duties and Responsibilities (General)

• Support and ensure a functioning regional level supply chain coordinating committee and facilitate regular meetings of the committee.
• Support and monitor the implementation of LMD in the region and provide technical assistance for the implementation of LMD standardized framework including the tasks associated with determining commodity volume as part of implementing LMD initiative.
• Provide supply chain management technical assistance to the RHA and RMS to support lower-level health systems strengthening initiatives through regular targeted supportive supervision to districts and service delivery points
• support the RMSs and health facilities in the respective region to prepare and submit accurate and timely inventory and stock status reports including key recommendations to Programs (NACP, NMCP, FHD, TB) and identified regional and central level stakeholders. Similarly, follow up with the Programs and central level authorities to provide feedback on submitted reports to the RMSs and appropriate health facilities.
• Participate in monitoring implementation of specific inventions by GHS or USAID GHSC- PSM and other IPs including activities aimed at improving logistics management practices at lower levels.

Ensure that the RHAs are:

• regularly engaged on logistics management issues.
• involved in monitoring, supervision and capacity building activities.
• prioritise strengthening logistics management in their regional work plans and budgets.
• Participate in forecasting, quantification and procurement planning of health commodities.
• Any other duties assigned by the Supervisor.

Required Skills and Qualifications:

• Bachelor’s degree in health or supply chain or business-related discipline.
• A minimum of 5 years’ professional experience in supply chain management including experience with order management, inventory management, warehousing/storage and product distribution.
• Data analysis, reporting and presentation skills.
• Demonstrated experience in providing high-level logistical support, with a proven ability to independently liaise and build effective working relationships with senior government officials and stakeholders, is key.
• Good understanding of Ghana’s Public Health Value Chain.
• Excellent communications skills with ability to lead meetings.
• Resourcefulness and a desire to help others.
• Excellent diplomatic, interpersonal, communication and presentation skills.
• Ability to work independently or in a team setting is necessary.
• Must be able to learn and support new and fast changing technologies.
• Ability to work under pressure.
• Must have a good command of the English language

Location: This is a long-term position and will be based in Takoradi (Western Region), Ghana with intermittent travel throughout the country.

Location: Takoradi

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