Centre for Executive Development Administrative/Secretarial Jobs in Accra
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The Programs Coordinator is responsible for planning, executing, and evaluating CED’s professional training programs This role ensures efficient coordination of resources, a high-quality learner experience, and alignment with the organization’s academic and operational standards.
Key Responsibilities:
Program Planning & Delivery
- Develop and manage program calendars and training schedules for all cohorts.
- Coordinate logistics, including venue booking, trainer availability, and materials preparation.
- Ensure smooth program launches, class coordination, and closing activities.
Participant Management
- Handle all student communications from enrolment through post-training support.
- Coordinate onboarding, orientation, and certification procedures.
- Address participant inquiries and escalate issues as needed.
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Program Evaluation & Reporting
- Track learner attendance, satisfaction scores, and assessment results.
- Maintain updated training records, dashboards, and reports.
- Support quality assurance processes and improvement strategies.
Stakeholder Engagement
- Liaise with trainers, guest speakers, and vendors to ensure effective collaboration.
- Support marketing and business development teams by providing program insights and data.
- Facilitate feedback collection and engagement from alumni and employers.
- Collaborate with the team to facilitate and moderate webinars, and other activities for the programs.
- Develop the content for programs such as webinars, workshops, etc.
Marketing & Promotion Support
- Collaborate with Marketing & Communications to ensure timely promotion of programs, develop contents for the programs for events and social media platforms.
- Support logistics for webinars, workshops, and recruitment events.
- Help develop program success stories and learner testimonials.
Key Performance Indicators (KPIs):
Key Competencies:
- Strategic planning and execution
- Strong verbal and written communication
- Proactive problem-solving and decision-making
- Excellent interpersonal and stakeholder engagement skills
- Detail-oriented with a strong sense of accountability
- Proficiency in digital collaboration tools and project management platforms
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Qualifications & Experience:
- Bachelor’s degree in education, Business Administration, Information Technology, or a related field.
- 2–4 years of experience in program coordination or educational administration
- Familiarity with professional programs.
- Experience in learner management systems (LMS) and virtual learning platforms is a plus.
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