Zormelo & Associates Sales / Marketing Jobs in Tarkwa
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JOB PURPOSE:
To increase revenue by sales and marketing efforts in the West African sub-region. To also support client base ensuring customer service is well received by all customers
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Client liaison in writing, by telephone, by electronic mail and/or in person
- Market the company's Services to prospective and existing clients
- Carryout market surveys throughout West Africa and recommend strategies
- Preparation of quotes and tenders for approval of the General Manager with the assistance of other staff as required
- Maintain quote records / archives
- Provide technical advice to clients
- Liaise between clients and production team regarding new work, new clients, priorities and logistics
- Co-ordinate and host client visits and client functions
- Network at industry functions and conferences
- Reading industry periodicals and journals to maintain industry awareness
- Custodian of all promotional items and documents, including flash drives, info packs and posters
- Manage the co-ordination of advertising and sponsorships in West Africa
- Provision of Sales and Marketing reports to the General Manager
- Gathering and collating of industry and competitor information
- Address customer concerns and complaints and provide a formal response to those concerns or complaints if required. Manage the use of the NPS system
- Any other tasks as required by management.
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AUTHORITIES
- Client liaison in writing, by telephone, by electronic mail and/or in person
- Carryout market surveys throughout Africa and recommend strategies
- Liaise between clients and production team regarding new work, new clients, priorities and logistics
- Co-ordinate and host client visits and client functions
- Manage the coordination of advertising and sponsorships
- Address customer concerns and complaints and provide a formal response to those concerns or complaints if required. Manage the use of the NPS system
POSITION REQUIREMENTS:
QUALIFICATIONS SKILLS AND EXPERIENCE
- A minimum of a Technical/Science Bachelor’s Degree
- At least 8 years work experience in direct/indirect mining or allied services
- Excellent presentation and communication skills
- Confident, Enthusiastic and innovatively minded with a proven track record in delivering excellent client service
- Good understanding of the African market and the various influencing business structures
- A willingness to relocate regionally for the length of any assignment.
BASED AT: Tarkwa but will be required to travel often
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