Inspiration Holdings Administrative/Secretarial Jobs in Accra
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Job Description
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and enquiries
- Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns, when necessary
Qualification Required & Experience
- Provide product and service information to customers
- Process orders and transactions
- Manage and resolve customer complaints
- Identify and escalate issues to supervisors
- Follow up on customer interactions
- HND or degree
Location: Accra
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