People and Partners Group Engineering Jobs in Accra
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People and Partners Group's client is looking for a highly motivated and technically proficient Service Engineer to join their team.
About the Role
Develop and implement plans for installation and repairs, either at customer sites or in-house. This includes installing analyzers, providing end-user training, performing repairs, and conducting maintenance tasks.
Responsibilities
- Install analyzers at customer site and pre-installation of analyzers received at our clients' facility with current ISO.
- Give user training on installed analyzers advising the correct way of usage.
- Check the performance of the analyzer ensuring adherence to quality control measures and Calibrator.
- Perform Preventive Maintenance according to the checklist and within specified SLAs.
- Support on spare parts ordering by advising on preventive maintenance kits stock, calibrator etc
- Provide support in the introduction of new equipment and processes including calibration.
- Adhere to our client's Service guidelines and local service SOPs.
- Ensure timely and effective technical product updates including software updates.
- Prepare customer service reports in compliance with Service SOPs
- Certified Trainer at our clients' training centre.
- Implement Field Service Corrective Action.
- Increase our client service profitability through cost-effective means.
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Requirements
- Biomedical Engineer or Electrical Engineer preferably a Bachelors Degree in Biomedical Engineering
- Minimum 2 to 3 years experience in Hospital and Laboratory equipment repairs
- Must have hands-on experience in Hematology (XP 300, KX – series, XN – family analyzers).
- Excellent command of English, both written and oral.
- General IT knowledge in a Windows environment.
- Ability to explain in simple and understandable terms complex technical information.
- Strong interpersonal and communication skills
- Strong desire to learn and apply new science, and to rapidly grow professionally
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