Sizzle Grills and Barbecues Hospitalilty/Food Service Jobs in Accra
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Sizzle is a dynamic and growing food and beverage business specializing in grills, delicious meals, and refreshing drinks. With multiple branches, we are dedicated to delivering excellent customer service, maintaining high operational standards, and fostering a great working environment. We are seeking a proactive and experienced Business Operations Manager to oversee the day-to-day operations of our branches and ensure continued growth and success.
Key Responsibilities:
- Oversee the daily operations of multiple branches, ensuring smooth and efficient workflows.
- Supervise branch supervisors and provide guidance, leadership, and support.
- Hire, train, and manage staff to maintain high levels of performance and adherence to company policies.
- Monitor and work to improve sales performance across all branches.
- Ensure proper financial management, including accurate accounting and regular financial reporting.
- Conduct regular stock checks, maintain optimal stock levels, and ensure timely purchases to meet customer demands.
- Oversee customer satisfaction and resolve complaints promptly and professionally.
- Ensure compliance with health, safety, and company regulations.
- Implement and monitor staff shifts, attendance, and performance.
- Maintain accurate records, including stock books, sales reports, and other operational documents.
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Qualifications:
- A degree in Hospitality Management, Business Administration, or a related field.
- At least 3-5 years of experience in operations management, hospitality leadership, or a similar role.
- Proven track record of managing teams and achieving operational success.
Skills & Attributes:
- Leadership: Strong ability to manage and motivate teams across locations.
- Organizational Skills: Excellent multitasking, planning, and time-management skills.
- Problem-solving: Quick thinker with a solution-oriented mindset.
- Financial Acumen: Experience in budgeting, financial analysis, and cost management.
- Communication: Strong written and verbal communication skills.
- Tech-savvy: Proficient in using software for scheduling, accounting, and inventory management.
- Customer-focused: Committed to delivering exceptional service and satisfaction.
Other Requirements:
- A valid driver’s license and willingness to travel between branches.
- Flexibility to work evenings, weekends, or holidays when required.
Compensation:
Competitive salary based on qualifications and experience.
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