Donewell Insurance Customer Service Jobs in Accra
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JOB PURPOSE
To handle all Customer Service activities at the Branch
KEY RESPONSIBILITIES
- Providing Customer Service
- Handle walk-in clients and visitors
- Telephone Services
- Capturing of Micro Insurance cases
- Receipting & Banking
- General Administrative duties
- Generate monthly report
- Claims Administration
- Any other duties that may be assigned
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LEVEL OF AUTHORITY
No level of authority
Required Skills or Experience
- A minimum of First Degree / HND
- A minimum of one year in a similar position
Personality Attributes
- Ability to organize the office
- Ability to handle and solve customer complaints
- Knowledgeable in Microsoft Word and Excel
- Reliable and trustworthy
- Organizational Skills
- Excellent administrative skills
- Ability to be innovative
- Ability to tolerate stress
- Excellent relationship
- Team Building and Leadership
KNOWLEDGE AND SKILLS
- Excellent relationship-building and strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.
- Proactive, enthusiastic and innovative
- Good presentation skills
- Excellent written and communication skills
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LOCATION: Accra Central, Head Office & Achimota
REPORTS DIRECTLY TO: Head, Technical
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