Jobs In Ghana : Broadband Billing Analyst - Vodafone Ghana

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Role purpose

  • To support the maintenance and billing of broadband, interconnect and wholesale services


Key Accountabilities

  • Ensure accurate charging and billing of all Fixed Broadband and FTTH Customers using the CBS system
  • Ensure accurate rating and billing of all interconnect partners using the PRM system
  • Ensure accurate charging and billing of Vodafone Enterprise’ wholesale customers using the PRM system
  • Manage and maintain the AAA (Authentication, Authorization, and Accounting) system to ensure customers can connect the internet.
  • Manage and maintain the Partner Relationship Management (PRM) system
  • Upload new exchange rates, partner tariffs and trunk information into the PRM system
  • Configure new Operator trunks and maintain existing ones into PRM system
  • Troubleshoot broadband complaints and provide resolution

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