Jobs In Ghana : Rentals and Sales Officer - Willows Property Management

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Role: Rentals and Sales Officer

Location: Beaufort Ridge, 22 Dr Isert Road, North Ridge, Accra, Ghana (location subject to change)

Hours: Full time

Remuneration: up to GHS 3,000 per month gross depending on experience

Start Date: August 14th 2019


Willows Property Management is a premier rentals, property and facilities management and company in Accra. Willows Property Management prides itself on excellence in customer service. The company is looking for a highly motivated and organised Rentals and Sales Officer with a flair for marketing with sound judgment, excellent written and verbal communication skills, who can understand the business quickly and can work well in a team. The person needs to have a good understanding of property management and confidence handling the rentals process from viewing to check-in/check out.


The Rentals and Sales Officer will be required to work across long and short lets and carry out tasks including the following:


  • negotiate, prepare and enforce leases
  • complete all required paperwork for new tenants
  • ensure the premises is ready for new occupants
  • maintain all required records, including booking/rental calendars
  • assist with enforcing terms of rental agreements




  • implement marketing initiatives using a range of methods and across a range of media to achieve occupancy goals
  • advertise and fill vacancies
  • obtain referrals from existing tenants
  • process applications and follow up with applicants
  • promote and show properties to prospective tenants
  • vet prospective tenants
  • maintain updated availability reports
  • keep rental at optimum capacity
  • maintain in-depth knowledge of market conditions, including carrying out market surveys
  • update listings page on company website and other websites



  • assist with preparing regular rental statements
  • assist with ensuring timely payments and collections
  • assist with checking and distributing invoices, including housekeeping and storage units


Tenant/Resident Relations

  • carry out viewings with prospective tenants
  • orient new tenants to the property
  • investigate and resolve resident complaints and concerns in a timely, efficient and professional manner
  • assist with enforcing occupancy policies and procedures
  • maintain timely communications with residents and tenants



  • assist with monitoring and completing maintenance and repairs timeously and cost-effectively
  • assist with organising incoming and outgoing inspections and prepare inspection reports
  • assist with implementing preventative maintenance programs
  • assist with negotiating and managing contracts with outside vendors


Staff Management

  • assist with managing property staff, including housekeeping


Educational Qualifications Required: Degree Holder

Minimum Experience: 2 years, previous experience in the industry either in property management or facilities management is a mandatory

Other Skills and Abilities: an eye for detail, excellent spelling and grammar, excellent communication skills – written and verbal, proficiency in MS Excel, Word, Powerpoint

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